Home Bronze Support

Annual renewal £250.00 + VAT
Or Monthly £25.00 + VAT

With an affordable annual retainer payment, we will provide you with:
Access to our support services via telephone
Monday to Friday 09.00 – 17.00
Saturday 10.00 – 13.30
Remote access support as standard
Home visits chargeable at £40 per hour plus travel
Guaranteed response of 6 hours for critical and 24 hours for any other issue

Covered by this service:
PC / Laptop failure
Printing problems
Backup problems
Virus and spyware problems
Email and internet problems
Network administration

Not covered by this service:
On-site visits
Cost of replacement parts
Hardware damaged due to misuse.
User implicated errors (e.g. adware links clicked)
Purchase and installation of Software
Purchase and installation and configuration of new equipment

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